Linden Lab fails to advise, Snapzilla suffers
Filed under: Culture, Events, real-world, Second Life, Virtual worlds
Cristiano Midnight is not a happy bunny. You see, he runs SL-Universe and (more particularly in this case) the part of it called Snapzilla, which is sort of like flickr specifically adapted for Second Life, where hundreds or thousands of snapshots are emailed from Second Life each day in an email format called a postcard.
Midnight's problem is that the postcard format suddenly changed, causing a whole lot of images intended for Snapzilla to go in the trash. Midnight had to work pretty hard to figure out what the changes were and adjust the software to work with it. You might think, "Meh. Linden Lab can do whatever they like with the format. They don't have to warn anyone". Perhaps - but actually they specifically promised not to do that after a previous snafu with IMs. We'd be pretty ticked off in that position.
You see, way back when, Linden Lab promised Second Life users that changes to externally visible formats (like instant messages routed to email, and snapshot formats and so forth) would never go ahead without advance warning of the change, to allow third-parties to adjust their software without risking significant interruption.
So, how come this one fell through the net? Was the promise forgotten, or was it poor organization?
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Reader Comments (Page 1 of 1)
dandellion Kimban said on 9:04PM 3-04-2008
It is hardly the last time something like that happens. Some just don't get the importance of the third parties.
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Nacon said on 3:16AM 3-05-2008
"So, how come this one fell through the net? Was the promise forgotten, or was it poor organization?"
why not both? ;)
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Kristian Cee said on 11:08AM 3-05-2008
The word 'incompetent' applies pretty well in regards to many things LL does.
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TigroSpottystripes Katsu said on 7:54PM 3-05-2008
that sucks big time, I wonder how many irrepleacebale material got lost cause of their mess up :/
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Dedric Mauriac said on 4:26PM 3-28-2008
I think they need to start keeping records of promises regarding specific formats so they'll get a warning and a ruler across their knuckles the next time they pull this off.
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