Play.com having WAR pre-order problems

by Chris Chester Jun 18th 2008 at 8:00PM

Filed under: Betas, Fantasy, Forums, New titles, Warhammer Online

When we last reported on Warhammer Online's pre-order foibles, we knew that the confusion was far from over. There were too many variables going into the distribution of those promotional codes for everything to go strictly according to plan. Predictably, there's some confusion coming in the wake of WAR Europe's announcement that Play.com would soon be distributing the pre-order packs, which include the codes for the Open Beta, the head start, and the exclusive in-game items.

The problem is, European customers who ordered through Play have evidently been hearing differently from customer service. Today some European staffers have finally gotten on top of the problem, explaining that their distribution partners (who act as intermediaries between EA Mythic and Play) were the ones who had informed them the pre-order goodness was going out soon. Apparently some wires were crossed, and people are hearing different information. They've promised to get the situation sorted out promptly.

Tags: europe, open-beta, play, play.com, pre-order, WAR, war-europe, warhammer-alliance, warhammer-online

Reader Comments (Page 1 of 1)

Poozle said on 3:37AM 6-19-2008

I actually got sent an email from play saying that they weren't sending them out yet BUT will be sending them out in the next 7-10 days. So looks like it could be soon :)

ScytheNoire said on 8:28AM 6-19-2008

I was pleasantly surprised that the EA Store had sent out the codes ten days after I pre-ordered the CE back when they first announced it. So I'm surprised after all this time, that not only have we had any more info of that damn open beta for CE pre-orders, but that Europe is just getting to this now.