With persistent worlds comes persistent racism
Filed under: Real life, Culture, MMO industry, There, Academic, Virtual worlds

The promise of what virtual spaces can bring us is significant -- erasing geographic limitations on interaction with others while fostering an exchange of cultures, beliefs, and languages. To this high-minded end, millions of dollars have been spent and many thousands of hours of work have been invested into creating rich graphical settings coupled with immersive environmental soundscapes. Crisp digital communication at its finest, right?
Much like the promise of the the eradication of artificial barriers to meaningful communication through the Internet, virtual worlds and online spaces in general have fallen short of expectations. It's generally not the fault of the companies or the service providers though. The fault lies with us, the users.
The reality is that many such opportunities are squandered when you encounter some of your 'new friends' in games and virtual worlds. Suddenly, it seems: You're a whore. Your mom leads a questionable lifestyle when the sun goes down, and your new friend has all the details because he was there. The list goes on. Fair enough... the cracking voice and the perceived waft of Clearasil and Cheetos makes it pretty clear this is just some kid trying to provoke a response. Mute. Ignore. Rinse and repeat. It's not a big deal.
But some escalate it, slinging whatever ethnic epithet their addled little brains can come up with. Still, they're not saying any of this because they really believe it, right? It's easy to dismiss these occasional biased outbursts as John Gabriel's Greater Internet Fuckwad Theory in action: Normal Person + Anonymity + Audience = Total Fuckwad. We tend to assume that most of these people don't actually harbor this deep-seated hatred of mothers, homosexuals, and especially those of differing religion and race. But have you ever wondered if they really do?
Researchers at Northwestern University might have the answer to that one. Funded in part by a National Science Foundation Graduate Research Fellowship award, they conducted a study into how real-life social influences carry over into virtual interactions. The study took place within the virtual world of There, and employed two types of social manipulation. Both approaches involved asking an individual in There for a favor. The "foot in the door" approach (FITD) entailed asking someone for a small favor, typically resulting in the favor being granted and the granter being praised, thus more obliged to help again. The second method was less subtle. Called the "door in the face" approach (DITF), a favor requiring great time and effort to fulfill is asked of a subject. Although most subjects refuse the big favor, they are more compliant to fulfill a second, easier request. Key to DITF is that the subject views the researcher as someone responsible and credible.
With this set of methods established, the researchers then added racial perceptions into the mix. Their avatars were either very light-skinned, or very dark-skinned, and proceeded to ask 416 There users for favors entailing taking screenshots. FITD requests were simple, and largely successful in getting follow-up favors to be performed, with 50-75 percent increased cooperation.
DITF requests were more involved, requiring hours of possible effort of a There user. Initial requests, predictably, were turned down but second (lesser) requests saw an 80 percent acceptance rate... but only if the avatar asking happened to be white. "If that avatar was black, the response dropped to 60 percent, which was statistically indistinguishable from the control," stated John Timmer, who wrote an analysis of the Northwestern study for ars technica.
Timmer further clarified by saying: "Since the DITF method depends on subjects' perception of the one doing the asking, the obvious conclusion is that black avatars are viewed as less appealing than white ones. The virtual world not only recapitulates social manipulation, but also social problems. The judgment directed towards the avatar's color is even more surprising, given that There.com allows its users to change their avatar's appearance instantly."
While it's not clear whether the research subjects judged black avatars on the basis of the individual behind the keyboard actually being black in real life, there's certainly enough doubt cast to further future studies on how racial perceptions carry over into virtual spaces. The Northwestern University journal article "Is it a game? Evidence for social influence in the virtual world" is authored by Paul W. Eastwick (the recipient of the Fellowship award) and Wendi L. Gardner, and is now available for purchase. However, John Timmer's concise summary at ars technica is also worth a read.
What have your own experiences with prejudice in virtual spaces been? Do you feel there's something to Northwestern University's findings on race?



















Reader Comments (Page 1 of 1)
Tony said on 7:15PM 9-12-2008
This is only somewhat related, but I'm always surprised by how many MMORPGs don't allow you to have a darker skin tone.
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Twarsong said on 8:02PM 9-12-2008
As a black player, I do find that i'm waiting for the racial slurs to start in a global channel at any given moment. Although rare, I know that at any moment, someone, somewhere can use the global pulpit to spew hate. It is a shock to the heart (and thereby fixed in your memory) when you do see them scroll by on your screen. I can count all the times that it has actually happened (three times in Barrens chat (does barrens chat count?), once from a WoW guildmate, once in Lotro global lff, once when it was my fault by bringing race into kinship chat, and once from someone in fellowship chat). I tend to turn off the global channel or remove myself from the situation when it starts.
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spiral-soldier said on 8:30PM 9-12-2008
A friend of mine was making jokes like this a couple weeks ago. We all laughed at first, haha. I always thought what we were laughing at was how ridiculous these opinions sounded. Whether it's racism or sexism or what have you, the idea of such a generalized hatred always seemed so ludicrous to me that it was funny.
Then one day he wouldn't stop. Nobody was laughing anymore, we were all looking at each other nervously waiting for a punchline that never came. Afterward I had to talk to one of my other friends to ask him if he thought friend A was being serious. He wondered the same thing, and this is what I proposed:
Maybe he's just impressionable.
What if there are people who come in to these atmospheres and don't get the joke, and they actually take on these opinions. Maybe our relatively harmless (if crude and tasteless) humor is creating these people.
I try not to think about it too hard, I didn't really like that guy much anyway.
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Tateru Nino said on 12:46AM 9-13-2008
Had a boss like that once. An erudite and educated man. Everyone's sitting down exhausted, and elated, a half hour after our tiny startup has shipped its first product.
There's talk about hiring someone to take care of stuff that we're still too short-handed to get done in a timely way. Stuff that's piling up.
He gestures with his glass and says "Don't hire anyone [color omitted]. You can't trust them. Filthy little devils. Always skiving off and trying to steal."
We were astonished. Shocked, even. We'd had no idea that he felt this way, and none of us could even conceive that race, color or creed would even make a *difference*. It was bizarre and shocking to hear.
And he didn't stop.
A few of us talked about it, baffled how anyone could feel that way. We just didn't understand and didn't know what to do. By the end of the week, we'd all left the company.
Twarsong said on 1:27AM 9-13-2008
In game now and it's not just racism. Sexism is even more rampant. I'm apt to believe that there are more women players than we believe (closer to the 50% figure we are seeing in recent research -many of the women I talk with say they got involved because it was a losing battle trying to compete with the time a significant other spent ingame.). There have been gaming nights on teamspeak where it was me and four women only. I hope they have ooc off.
We need to add this to the list of things gamers need to stop doing:
1) Stop getting excited about unreleased products
2) Stop being a Greater Internet Fuckwad
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M said on 4:41PM 9-13-2008
A few months back I had to quit a guild I was part of in SWG due to a leader making anti racists remarks that he really meant. I left silently and found myself black listed from the big guilds on my server.
At the same time the sexist remarks to female members of this guild went unchecked as well resulting in female members leaving the guild and even the game.
I am just going to say it like it is. Anyone who isn't white in North America and doesn't have a penis gets a lot of crap from other gamers who blatantly get away with sexual harassment and racists remarks. -
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