Taser International vs Linden Lab: Crack Den crackdown
Filed under: News items, Opinion, Second Life, Legal, Virtual worlds
Taser International Inc have filed a lawsuit against Linden Lab (and others, including some present and some departed) staff. We got a hold of the April 17 complaint yesterday, and have been going through it since then. We've got a summary of the complaint and issues for you, but we won't be linking to the complaint due to the presence of what may be considered to be pornographic images in Exhibit 2. The "crack den" reference in the headline is a recurring phrase in the legal complaint. You'll see why.
If you want the one-sentence summary, Taser seem to have failed to do their homework and basic research, but their case doesn't seem to be entirely without merit either.
The claims
The complaint claims: Trademark infringement, unfair competition, violation of the Lanham act (that's trademarks again), false designation and trade dress infringement (trademarks and copying of styles and designs), Arizona common law trademark/trade name infringement (trademarks again), design patent infringement, RICO violations (that's the Racketeer Influenced and Corrupt Organizations Act, originally set out to prosecute the Mafia and organized crime), and "the inducement of all claims above".
The defendants
The defendants are listed as: Linden Research Inc (otherwise known to us as Linden Lab), Linden Lab (eh?), Philip Rosedale (founder and chairman of Linden Lab), Mark Kingdon (Lab CEO), Frank Ambrose (SVP Global Technology), Sandy Gould (Vice-President of Human Resources), Tom Hale (Chief Product Officer), Brian Michon (Vice-President Core Technologies), Joe Miller (Vice-President Platform and Technology), Marty Roberts (General Counsel), Cyn Skyberg (Vice-President Customer Relations), Ginsu Yoon (That's Gene Yoon, departing Vice-President Corporate Development), John Zdanowski (former Linden Lab Chief Financial Officer), and all related individuals.
But wait, there's more.
Also named as defendants are Virtuatrade LLC, Xstreet SL and Jay Geeseman. Virtuatrade LLC is the former owner of Xstreet SL whose status is a bit uncertain since the Lab's acquisition of it. Geeseman, the owner of Virtuatrade LLC is presently employed as "Technical Lead, eCommerce" at Linden Lab.
That's quite a list of claims and defendants.
So, what's this actually all about?
Basically a few people in Second Life make some digital replicas of Taser's products that do not have the same function as Taser's products, or props that have the Taser name, but do not have any functions or resemblance similar to Taser products. [EDIT: There are two kinds of taser-themed items. The first kind look like Taser International's product line, and may have the Taser trademark name, but do not and cannot have similar functions. The second kind just carry the Taser trademark name, but do not have any similar functions and do not visibly resemble Taser International's products]
Some of these content creators also manufacture/sell material that Taser describes as pornographic, or offensive, and they feel that their brand is being linked with these prurient materials, and that they're losing business and sales to Linden Lab.
Wait... what? What's Linden Lab got to do with this case anyway? Shouldn't this be aimed at the content creators themselves?
Well, normally nothing. Normally you'd just have the content creators named as defendants. Taser's complaint doesn't show much (if any) understanding of what's going on, but it does seem as if they have inadvertently hit a nail on the head.
Since Linden Lab's acquisition of Xstreet SL, the Lab is no longer mediating transactions between buyers and sellers. Xstreet SL arguably retails on behalf of sellers, and takes a commission. It's going to be difficult to argue that the Lab/Xstreet SL is not selling these items.
That potentially places the Lab in the liability loop.
Isn't that kind of splitting hairs?
Yes, but that's the kind of hair-splitting that defines a modern, complex legal system.
So what's this "crack den" thing about?
One of the businesses that makes Taser replicas in Second Life (The Newman Group) does a heavy trade in an urban role-play setting called The Crack Den. More than 50 instances of various variations of its name are littered throughout the complaint. The complaint does not appear to draw any distinction between the users and Linden Lab insofar as liability goes, due to the sales on Xstreet SL.
In order to demonstrate the negative associations to Taser's brand, a number of prurient images are provided in Exhibit 2 showing locations in which Taser alleges that costume replicas of its products are being sold. So, we won't be showing you the actual source.
At the time of writing, you can see many of the allegedly infringing products on the Xstreet SL marketplace. Some of them have been recently updated to indicate that they are not official Taser products.
The complaint
The complaint has been filed with the Arizona District Federal Court, and the Judge is Roslyn O Silver (nominated by US President Clinton in 1994).
The complaint is seeking significant damages (in excess of US$75,000), asserting that everyone named has willfully, knowingly and with foreknowledge deliberately violated Taser's rights. So, treble damages for patent infringement, cost of damages, all profits earned from sales, fines for unfair competition, fines for misappropriation, legal fees, plus anything else "the court deems proper and necessary" (a bit of legal boilerplate).
If successful, then under Arizona Revised Statutes Taser can be granted US$500 per infringing copy (or manufacturer's retail price, whichever is greater). Considering that the most expensive replica being sold in Second Life is of the order of US$2, it seems as if the US$500 figure will be the one used.
Unfortunately the complaint appears to have had chunks of it copied and pasted from other complaints -- either that or the people who prepared the document have little idea about what and who they're filing suit against (or perhaps both).
There are a number of interesting gaps. Linden Research Inc trades as Linden Lab, but the complaint names them separately. It describes Linden Research Inc as "an entity of unknown origin", whereas six seconds with Google would tell you that they're a corporation registered in Delaware (as is Taser International Inc, coincidentally).
Trademarks and designs
Certainly some of the incorporeal objects being sold in-world bear Taser's trademarks, product names or product descriptions. None of the devices are firearms, or deliver an electric current, or immobilize a victim, so far as we can determine (without a victim's cooperation, no harm can come to their avatars in Second Life), so most of these incorporeal devices are sparkly novelty costume props.
Taser International Inc, however, has trademarks for the Taser name for everything from belt-buckles to underwear and novelty products. It is unlikely that the Taser name can be applied to anything without infringing on at least one registered trademark. The props being sold in Second Life would certainly fit into the novelty products category.
We're kind of wondering why a DMCA notice wasn't sufficient in this case. We can't find any mention in the 102 page complaint and exhibits that Taser International Inc sought to file one.
Trivia note: TASER is an acronym named for a device in fiction: Thomas A. Swift's Electric Rifle (TASER), from the popular series of novels written by house pseudonym Victor Appleton.
Case merits
As absurd as it might seem, Taser's case appears to have some merit to it, despite what seems to be a sloppy complaint.
Linden Lab's acquisition of Xstreet SL seems to have opened it up to direct liability, as it seems difficult to argue that it is now merely a mediator of transactions.
Trademarks and design patents, almost certainly have been violated, though the damages to Taser International Inc seem to verge on the insignificant, and the matter could have been cleared up quickly with a DMCA notice.
Ultimately, we expect the parties to settle out-of-court, rather than fight this through to the end.
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Reader Comments (Page 1 of 3)
Ordinal Malaprop said on 11:30AM 4-21-2009
I think the case will end up being settled out of court as you say, but I remember noting at the time that by taking over Xstreet, LL had automatically removed any safe harbour status that it might have had for anything sold on Xstreet. The DMCA explicitly says that the OSP must "not receive a financial benefit directly attributable to the infringing activity" in order to qualify, and they now do by commission.
Given that
(a) there is a vast amount of potentially infringing content out there;
(b) LL does not vet products before they appear on Xstreet at all;
(c) LL does not really vet them afterwards apparently;
(d) some people really will sue anybody for anything, despite the fact that so far they haven't very much, possibly because LL _could_ claim safe harbour status and suing residents isn't worth very much money;
I wondered back then what the plan was to deal with this sort of situation, and I still wonder. Of course, there _was_ a plan, I'm sure. Anything else would be inconceivable.
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Dale Innis said on 11:36AM 4-21-2009
I've seen alot of mention of the DMCA in the context of this suit, but note that it's irrelevant. This suit is about trademark (and related things like trade dress infringement); the DMCA is about copyright. Taser isn't complaining that their content has been copied; they're complaining that their trademarked brand name has been used on someone else's content, in a way that damages the value of the brand etc etc. As far as I know, the DMCA has nothing to do with trademark protection.
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Tateru Nino said on 11:44AM 4-21-2009
DMCA notices are often used as a channel for delivering information about trademark violation as well. There's no reason not to respond to a mark holder's request about the misuse of their marks, and the DMCA almost always takes your notification to the right people anyway.
Dale Innis said on 11:39AM 4-21-2009
As I wrote somewhere else that I can't find at the moment :) I'm surprised this actually came down to a lawsuit. I would have expected that Taser would have contacted the Lab and said "these people here are using your platform to violate our trademark, make them stop", and the Lab would have said "whoa look at that, we'll fix it". I'm wondering whether Taser went straight to a lawsuit for reasons of their own, or if they tried to get hold of the lab but failed to get past the call-director, or if the Lab is going to put forward some theory under which it's not their job. I'd be very interested in reading the latter.
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Tateru Nino said on 11:43AM 4-21-2009
The Lab is normally *astonishingly* rapid about trademark enforcement when contacted in my experience. I can't imagine why that did not happen here.
Mister Cinders said on 12:34PM 4-21-2009
"Trademarks and design patents, almost certainly have been violated, though the damages to Taser International Inc seem to verge on the insignificant, and the matter could have been cleared up quickly with a DMCA notice."
Except DMCA take-down notices address only copyright infringement. Linden might have responded to a take-down request, but the DMCA does not really control.
Also, if Linden is the actual seller (having acquired XStreet SL) then sending a take-down notice would not be appropriate because they are not an ISP. They are the content provider.
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Tateru Nino said on 1:23PM 4-21-2009
DMCA notices are commonly used for both infringers as well their hosts, and frequently for trademarks as well as copyrights (and even patents, in rare circumstances) -- not necessarily because they have the might and auspices of the DMCA behind them, but because (as an instrument) they neatly satisfy the "reasonable notification requirements" of a number of regulatory acts relating to IP infringement.
Most all of them have about the same notification standards, and the DMCA notice meets them all.
Ari Blackthorne said on 5:13PM 4-21-2009
Seems to me the only defense ANY of these people have is the argument that the "taser" work (not capitolized) has become a public domain word. Just as Microsoft can't trademark the word "Windows" (yes, they actually tried that) and how xerox - when referring to photocopying was (at least once that I recall) shot-down as a trademark infringement because of the way that word has come to be so prevailant in English language to describe photocopying.
All the references I saw regarding the word were lowercase. As in a 'description' of the simulated function.
But yes, oh yes are you ever correct about Linden Lab now being liable. Just the cost to defend is money they didn't need to spend right now.
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Uccello Poultry said on 6:27PM 4-21-2009
"Wait... what? What's Linden Lab got to do with this case anyway? Shouldn't this be aimed at the content creators themselves?"
Clearly I need to read the ToS again, but I seem to recall something about the Lab owning in some form or having the right to modify/control the content we create.
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Moe Greene said on 7:19PM 4-21-2009
This won't be the only matter brought before the court. LL has repeatedly demonstrated their understanding of IP issues and have gone out of their way to protect their trademark while also claiming to have rights to content stored on their servers. As overzealous as they were re. gambling, they completely dropped the ball with XStreet and now it is coming back to bite them.
I agree with an earlier poster that this has settlement written all over it but expect others to file before LL is forced to take greater control of what is sold through XStreet and what is listed for sale in-world. I thought pornography would come out of LL's Pandora's box when it opens but it looks like IP will win out.
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TigroSpottystripes Katsu said on 8:49PM 4-21-2009
there is actually a company called "taser"? that is like trying to call your company "telephone" 0.0
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Latif Khalifa said on 8:14PM 4-21-2009
By moderating content, such as coming adult changes, LL can no longer claim DMCA safe harbor exception designed to limit liability of service providers.
DMCA safe harbor exception can only be claimed if the service provider does not edit/moderate the content, but merely responds to take down notices. Once editorial control is exercised the service provider becomes liable for copyright infringments.
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TigroSpottystripes Katsu said on 8:49PM 4-21-2009
"don't sue me bro!!" Xp
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sigmund leominster said on 1:17AM 4-22-2009
I'm curious about how "patent infringement" comes into this. Taser International have every right to protect their trademark ("Taser(R)") but do they in fact hold a patent on the electronic stun gun? Even if they have, how can they show parallels between that and a virtual electronic stun gun that is (a) not electronic (b) not stunning and (c) not a real gun!
I think someone should be talking to the estate holders of Tom Swift novels and explaining how they could sue Taser International for stealing their plan for an electronic stun gun. Not only that, they used an acronym of the title of the novel to name their company!
I think reparations are in order - as are reprints of the original Tom Swift novel.
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Tateru Nino said on 1:50AM 4-22-2009
Well, the patents in question are actually design patents and patent the shape and geometry of the devices (the appearance, basically), rather than the function. On that basis anything that mimics the appearance of one would be a candidate for infringement of the patents.
In Tom Swift news, the first 25 Tom Swift books (and a selection of other titles written under the same house pseudonym) are now in the public domain and available via Project Gutenberg: http://www.gutenberg.org/browse/authors/a#a267
Tizzers said on 9:21AM 4-22-2009
LOL
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Eebahgum said on 7:05AM 4-22-2009
'unfair competition', 'all profits earned from sales'.. aha ha ha, lol. Give me a break...
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Tateru Nino said on 7:25AM 4-22-2009
The 'unfair competition' part might be tricky for TII to demonstrate, since there seems no way that the products in SL can be said to be competing with TII's own. The other infringement items stand a much better chance, though. Usually in this sort of complaint, every conceivable thing is thrown at the wall, and through the hearing and discovery phases, everyone finds out what might actually stick.
Assuming some conservative figures, say, 50 infringing products and 40 sales of each product, if we factor in the Arizona statutory provision of $500 each - that's a cool million dollars right there. Starting to talk about some substantive sums.
Gwyneth Llewelyn said on 2:00PM 4-22-2009
*sighs*
When will LL learn to take their hands away from their product, Second Life? :) Actually, I really don't understand the reason why they keep insisting in meddling with it...
Ironically, a few OpenSim grid providers are taking the same stance as LL, promising to deal with content issues immediately and so on. They should be careful, specially if they operate out of the US, since it will be just a question of time until OpenSim will come under the attention of lawsuit-happy lawyer crowd...
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TigroSpottystripes Katsu said on 6:34PM 4-22-2009
if I ever buy a real life electroshock device I'll try to make sure it ISN'T branded, or in any other way, from that company
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