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Making it as an MMO blogger: The community manager interviews part 2

Filed under: Culture, Interviews, MMO industry, Opinion, Massively Interviews

If you enjoyed our community management feature from yesterday, we present you with part 2!

What level of honesty should bloggers have regarding the benefits and flaws of your game in balancing the interests of the readers and the interests of your company?


David Bass: Bloggers should always be honest. But they should also be fair. Yes, game X might have some issues, but is the company consistently working to improve the game? Are you seeing excellent communication from the team? No MMO is perfect, that's for certain, but in addition to learning where our flaws are, we're also interested to learn what we're doing right. Bloggers aren't there to cater to us as a company, and if your blog is heading in that direction, most readers will notice that and may choose to shy away from it. If you stick to being honest on your blog, that's what will get the company to notice you.

GoonSwarm alliance disbanded in EVE Online political drama

Filed under: Sci-fi, EVE Online, Culture, Interviews, Lore, PvP, Endgame, Hands-on, Politics

In the sandbox of New Eden, rival alliances vie for control of vast swathes of star systems. The lawless nullsec regions of the EVE Online universe are home to violent alliances of all sizes and fleets with hundreds of ships clash on a daily basis. The political machinations of nullsec have produced many stories of wars fought over territory, stations conquered and fleets dismantled by force. Over the years, each story has become part of the game's living history. Recently, a new chapter in that history began as the nullsec sovereignty system governing territorial warfare received a complete overhaul in the Dominion expansion. The transition period has been rough on some alliances as a new sovereignty system requires new ways of thinking. Some alliances are falling, new ones are being forged to fill the power vacuum and the race is on for people to adapt to the new sovereignty system.

As we've been watching the EVE galaxy performing its Darwinian reshuffle, it came to our surprise that GoonSwarm, the game's biggest territorial alliance, had been disbanded. In the early hours of Wednesday 3rd February 2010, GoonSwarm CEO "karttoon" kicked almost every corp from the alliance, effectively disbanding it. There's more to this story than meets the eye and in this investigative piece, I delve into the thick of it to discover just what's going on with this troubled alliance.

Making it as an MMO blogger: An interview with top community managers

Filed under: Culture, Interviews, MMO industry, Opinion, Massively Interviews

Ahh, that eternal debate about what differentiates a gaming blogger from a gaming journalist. We could go on and on about specifics on both sides, but the fact is, we all have the same goals in mind: writing about what we love.

Ravious at Kill Ten Rats approached us with an idea he's been working on for a few months involving MMO bloggers and their relationship with community managers. We thought this was a brilliant idea as a valuable hub of information for MMO bloggers, and offered to help him get it kick-started. So we sent off his questions to nine of the top community managers in the industry to get their take on how bloggers can establish and grow a favorable working relationship with them. With so much information here, we broke it into two parts: one today and the conclusion tomorrow. Follow along for their answers to part one!

Community Q&A: Ask Allods Online

Filed under: Betas, Fantasy, Interviews, MMO industry, New titles, Free-to-play, Allods Online, Community Q&A

Allods Online has just announced an extension to its fourth closed beta testing, with an open beta looming on the horizon. We've been giving the game some healthy coverage since it entered the early beta stages, and we're always excited to interact with the developers and publishers whenever we can. But now it's your turn!

As with our previous Community Q&As, we want to hear from our readers on the pressing questions you have for the developers. Whether you've been enjoying your time in the game or not, we want to know what you'd like answered. So if you'd like your question considered, simply leave a question as a comment on this post by Monday, February 8th at 8am EST. Or, if you'd feel more comfortable with email, send one off to me at shawn at massively dot com. We'll gather up the questions and send the best off to the Allods team for the answers. Once we get the answers back, we'll post them here for all to see. Please remember to keep your questions respectful and your criticisms constructive. Beyond that, have at it!

The Secret World broadcasts footage from the streets of Kingsmouth

Filed under: At a glance, Horror, Trailers, Video, Interviews, News items, The Secret World

What horrors lie in Kingsmouth when the fog comes to rest? Well that's for you to find out!

Thanks to a tip from a certain Erling Ellingsen, we've been pointed to a brand new trailer for The Secret World. It seems that someone has hacked into the security cameras around Kingsmouth, giving us a look at the town's various areas. All of this is set to an unknown narrator explaining exactly how Kingsmouth turned from a small, All-American town into the black pit that it is today.

It's important to note, however, that this video is only a preview of the Kingsmouth location -- it's not a gameplay trailer. Erling attached this "quotable quote" in his e-mail: "This is a part of a ramp up of the communication we're doing around The Secret World. We wanted to give gamers a very quick glimpse into the game and the universe, without giving away exactly how the game looks in motion and in all its glory. We're saving that for GDC actually."

So GDC it is then! We'll be there! But, while you're all waiting for GDC, go on over to Gamespot and learn more about Kingsmouth. (Also, we saw your Lovecraft Lane street sign! We see your references!)

Massively's Black Prophecy Q&A: Mission Systems

Filed under: Sci-fi, Game mechanics, Interviews, New titles, PvP, Quests, PvE, Massively Interviews, Black Prophecy


Massively has been following the development of the sci-fi MMO Black Prophecy very closely, and was pleased that the title's developer Reakktor Media wanted to do a series of focused Q&As with us on several aspects of the game. Our last such Q&A started at the beginning with character creation, but in our second installment of the Black Prophecy interview series we discussed the game's mission design. To that end, we posed some questions to Lorenz Dames, the Lead Game Designer on Black Prophecy.

Lorenz explained a great deal about how Reakktor is approaching solo content vs. group-oriented gameplay. He also told us how Reakktor Media is merging the completion of mission objectives with dogfighting your fellow players through PvP missions, where other players will try to counter your efforts to complete goals. Our interview should provide Black Prophecy fans with a solid overview of the game's mission design, which will be an essential aspect of the sci-fi MMO's gameplay.

Interview sheds more light on latest City of Heroes guest authors

Filed under: Super-hero, City of Heroes, City of Villains, Culture, Events, in-game, Interviews, Opinion

With the recent introduction of three new arcs in the guest author series, City of Heroes gets to enjoy a bit more time in the limelight thanks to the Mission Architect system. The arcs are currently available on the live servers, and while they won't provide weeks of enjoyment, they'll certainly pass a fair bit of time and be a fun ride in the process. Gamepro recently had the opportunity to talk to the newest guest authors about their experience working on the arcs and playing the game.

If there's one unifying strand to all of the author comments, it's that working on Mission Architect doesn't just help create content, it forces creators to train themselves to write better. With limitations on how much speech can appear and when, all three authors mention that it forces the story down to its essentials. But it's not a limiting factor in making things weaker -- rather, it forces you to craft something that's entertaining even without a lot of flowery dialogue.

The full interview also covers each author's experiences in balancing the arcs, as well as Ms. Lackey's discussion of her history as a player. Whether you've already experienced the new City of Heroes arcs or have yet to take them for a spin, it's clear that a great deal of thought and effort went into them.

Earthrise interview focuses on game's progress

Filed under: Betas, Sci-fi, Game mechanics, Interviews, New titles, Earthrise


We're always on the lookout for more info about Earthrise, an upcoming sandbox MMO with a far future, post-apocalyptic setting. The latest interview updating on the game's status is a Ten Ton Hammer Q&A with Masthead Studios CEO Atanas Atanasov. The studio head explains a bit about the combat system revamp, aimed at keeping Earthrise's combat dynamic and fast-paced, with a more intuitive interface as well.

The interview also hits upon how they're fine tuning the game's economic systems as well as balancing rewards as players progress, plus Atanasov talks a bit about Earthrise's "exploration mode" (which imparts faster movement but greater vulnerability to damage) and specialized crafting. Check out Ten Ton Hammer's Q&A with Atanas Atanasov for an update on the state of Earthrise.

City of Heroes unveils new lead designer

Filed under: Super-hero, City of Heroes, City of Villains, Expansions, Interviews, News items

It's been a quiet week on Lake Salamanca... well, actually, all across City of Heroes, when you get right down to it. For those of us not on the inside, it looked as if nothing of interest was happening with the game. But that's apparently quite far from the truth, since it appears there have been quite a few internal shakeups over the holiday season and most of the month.

Matt Miller, longtime lead designer of City of Heroes, has passed the mantle on to Melissa Bianco. Miller is continuing to work on the game, but will be involved in rather vaguely-described endgame systems as well as some undisclosed projects. Bianco (also known as "War Witch" in keeping with the developer nicknaming scheme) has already given an interview on her plans and the state of CoH, with promises of new content before and after Going Rogue goes live.

And speaking of Going Rogue, we're promised more frequent pieces of information on the expansion, which has seen very little revealed since its announcement. There's also an opportunity to take part in a community Q&A with Bianco. The quiet week seems to be over... which is really for the best, when you get right down to it.

CrimeCraft's executive producer talks on the game's strengths

Filed under: Business models, Game mechanics, Interviews, PvP, Free-to-play, MMOFPS, CrimeCraft

CrimeCraft may have launched with a bang, but that bang appeared to be less of a gunshot and more of a car backfiring. Vogster Entertainment's MMOFPS was met with somewhat mixed reviews, moved to a free-to-play model, and found itself banned in Australia. But the game persists, and executive producer Matt McEnerney recently sat down with Warcry to discuss issues ranging from the Australia ban to the game's focus.

In a rather refreshing moment, McEnerney flatly states that the game is not for everyone, going on to state that those players who fall under Bartle's classification of Explorer or Socializer will be less likely to enjoy the game. It's a positive mark of candor, and certainly helps strengthen McEnerney's points on what the gae is trying to do and what it's best at. The interview also covers the current endgame option, whiich focus heavily on PvP amidst the game's warring families of gangs.

On the Australia ban, the producer's statement is essentially one that the government can ban the game from shelves but not hard drives -- which strikes us as a little criminal, but when you're talking about a game called CrimeCraft, do you really expect much different? Those interested in the game should take a look at the full interview, which is a bit more honest in places than we've come to expect from the genre.

Confessions of a gold scammer and identity thief

Filed under: Video, Exploits, Interviews, Making money

"We have met the enemy and he is us." The player identified as "Patrick" is not the malevolent monstrosity we'd like to see. Nor is he a victim of circumstance, at that. He acts for all the world like a perfectly normal gamer, and if you didn't know he'd scammed between $10,000 and $20,000 in a year of reprehensible behavior, you certainly wouldn't be able to guess. That's what makes a video interview with him, mirrored and annotated at PlayNoEvil and originally recorded by Marcus Eikenberry, so odd on many levels.

The full interview lasts thiry-eight minutes, which makes it a bit long for casual viewing. The article which mirrors the video notes some of the highlights, including when he almost breathlessly exhorts the moment he realized that there was nothing in PayPal's EULA that prevented him from not transferring his EVE Online account to a purchaser on Craigslist.

His rationalizing of the actions include the loss of his job and financial instability, even as he begins the interview explaining how he would scam players in both EVE Online and World of Warcraft for fun. His words are unsettling, but what makes them all the more eerie is the fact that without the foreknowledge... there's no way to tell his voice from any of ours. When you have the time, the whole interview is well worth looking at if you're at all interested in account security and the culture of scammers.

CEO of SecurePlay discusses account security

Filed under: Interviews, News items, Massively Interviews

Anyone even slightly in touch with the MMO community is aware that account security has been an even bigger concern than usual for the past few months. While it's more in the forefront of everyone's mind these days, it's important to remember that this isn't a brand new problem. It's very important for people on both sides of a game -- both the player side and the development side -- to work to make player accounts as safe as possible.

Steven Davis, CEO of SecurePlay and the mind behind PlayNoEvil, has been watching the events with interest and spent some time recently talking to us about his take on the situation as well as overall account security. Follow along after the jump and see what he had to say.

Darkfall offers up community Q&A session

Filed under: Fantasy, Darkfall, Interviews, Previews, Professions, PvP


Darkfall has pegged itself from the beginning as a niche title, focusing on a brand of open PvP that doesn't necessarily appeal to everyone. And it's certainly handled that title with aplomb, earning our staff pick for best PvP in a 2009 MMO. But one of the most important aspects of its existence as a niche game is a strong sense of community among the players, a goal that Aventurine has been meeting more than adequately. Tasos Flambouras, Claus Grovdal and Kjetil Helland recently took part in a question-and-answer session, with the results just posted for all of the game's players to see and enjoy.

Summarizing the breadth of the questions and details released is difficult at best. The game's third large content update, preliminarily named "Darkfall 2010," is discussed in depth, and it promises a variety of changes and improvements. Aside from graphical improvements such as DirectX 11 support, it promises to add a variety of new crafting items and an armor dye system. The developers are also keeping a close watch on PvP hotspots and balance, as well as promising to expand the game's specializations and diversify player skills. Read through the full Q&A for a great deal of information about what's promised and coming soon.

[ Thanks to Paragus for the tip! ]

Bill Roper hints at secret identity mechanic for Champions Online

Filed under: Super-hero, Interviews, Champions Online

Italian fansite mmorpgitalia.com spent some time recently with Bill Roper, talking about where Champions Online stands four months after release, and where they are going from here.

Roper answered some popular questions regarding issues such as the social aspect of Champions Online, the game's level of completion (or lack thereof) at launch and how Cryptic has progressed from there.

The interview also covered questions about Cryptic's upcoming plans for CO, such as the upcoming secret identity mechanic. It's an exciting idea for players, but one that Roper's not quite ready to divulge in detail about yet: "We're in the early design stages of this feature, so I'm not ready to talk about it. One of the things I have learned about communicating ideas is that once it's in an interview, it becomes gospel no matter how much you qualify it as being "mere ideas" or "discussions.""

The full interview covers these points in more detail and several others as well, and is a good read for anyone interested in Champions Online.

EverQuest II goes down The Hole

Filed under: At a glance, Fantasy, EverQuest II, Game mechanics, Interviews, Lore, PvE

Ahhh, The Hole. Fond memories of losing our corpses in this zone, there are. Well, the infamous dungeon with the name of an adult movie is back and better than ever in EverQuest II, as the former city of Paineel will be re-introduced in the new Sentinel's Fate expansion pack.

The ancient city of Paineel is coming with a brand new swath of content, featuring over 30 bosses and 80 quests in the contested open world version of the city, as well as 3 new instanced areas for groups level 85+ to conquer.

The EverQuest II main site has just posted their interviews with Timetraveller and Gninja, two of the developers who worked hard on putting together the contested and instanced versions of The Hole. The interview covers their perspectives and thoughts in breathing new life into this old EverQuest area, and how the new fallen city will lure in the many adventurers of EverQuest II.

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