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Filed under: Server downtime

Warhammer Online merges two more servers

Filed under: Fantasy, Server downtime, Warhammer Online, News items


It wasn't entirely unexpected -- after all, Jeff Skalski gave some indications this might be coming in our recent interview with him -- but it's still unbalancing. Warhammer Online community manager Andy Belford confirmed today that two of the game's servers, Dark Crag and Phoenix Throne, will be shutting down. The population of these servers will be allowed a free transfer to two other servers each -- Iron Rock or Badlands for Dark Crag, Gorfang or Volkmar for Phoenix Throne. He also mentions that there will be a 20% bonus to experience and renown in the weeks following the transfer, to at least slightly take the sting off the event.

It looks as if there will be slightly more servers in the European region, as they have a total of 13 still open... but several of those are due to the different languages, and at least one of the realms is scheduled for shutdown. As for what this means for the game itself... it's hard to call it anything but bad news, even with the promises of a boost incoming to ease the impact. We know that Warhammer Online's future looks a bit shaky after recent events, but this is more dire than any of us had expected or hoped. We'll keep up on any news as it becomes available.

[ Thanks to JP for the tip. ]

Champions Online gives away a free retcon

Filed under: Super-hero, Events, in-game, Game mechanics, Server downtime, News items, Champions Online


Retcons are valuable things in Champions Online, and they are used only with care, as their effects can be far-reaching and are assured to be constant for quite some time. (This marks a major point of divergence between Champions Online and most current comic books, but we'll leave that to one side for the time being.) So it's a bit significant when Cryptic announces that everyone will be getting a free retcon on October 27th, just in time for the Blood Moon event to kick off in full swing.

Cryptic's official explanation is that the free retcon comes as a result of server troubles over the weekend, and is their little way of extending an olive branch to the community. It does come with a bit of a caveat, however -- if you've been banking up your previous free retcon in anticipation of needing it later, they won't stack. You just get the one free.

But that's not such a big issue, when you get right down to it -- you can use the retcon if you need it, and start enjoying the zombie-smashing fun. And if you aren't already playing, perhaps now is a fine time to mention that there's a free weekend starting on Friday?

Expanded extracurriculars in Wizard 101 update

Filed under: Fantasy, Patches, Server downtime, Free-to-play, Kids, Wizard101

It's possible you didn't notice -- probable, even, unless you were on a late-night grinding session -- but the servers for Wizard 101 went down from 3 to 6 AM CST this morning. Even if you were on a late-night session in the game, though, you'd probably be willing to overlook the downtime due to the huge list of changes that came with the downtime. The October update for the game has dropped, and the patch list is truly enormous, adding mounts, new shops, crafting options, and too many additional things to list in a single sentence.

Mounts, of course, are one of the most significant and notable features being added. They can be rented with in-game currency or purchased permanently via the game's microtransaction currency, Crowns, keeping with the game's split between regular subscription and free-to-play. This update has also added in the option to move the stats of a new piece of equipment to one you find more attractive via the Seamstress NPC, an optional new dungeon that promises especially difficult encounters, and the option to pay a small fee of Crowns to get a second chance at a boss drops after defeating the boss. And even that's barely scratching the surface of everything Wizard 101 has added in this patch -- take a look at the full notes, and take a closer look at the game as a whole. It's not for everyone, but you might find more to like under close study.

Stargate Worlds site returns, but funding still tight

Filed under: Sci-fi, MMO industry, Server downtime, Stargate Worlds, News items

Over the weekend the Stargate Worlds site had planned a bit of maintenance which took their site offline on the 9th. From what we know now, the plan was that they would be migrating servers since they've been experiencing problems with their hosting. Many expected the site to be back up within a day or so - a normal time-frame for a DNS change and many cases of forum maintenance. When the entire site hadn't come back up by the 12th - and their Twitter, Facebook and other social networking sites remained eerily silent - we decided to reach out to them and see how things were going.

While we're glad to see that the Stargate Worlds web site is now back on line, the note that we received back from Timothy N. Jenson, President and CEO of Cheyenne Mountain Entertainment was a bit disheartening. While the team remains optimistic, it indicates that they are continuing to have funding issues despite the news that they'd picked up new investors in the tail-end of August. For those interested in reading the full statement we received, we've included it behind the break.

Archlord's return heralded by extra buckling of swashes

Filed under: ArchLord, Launches, MMO industry, Server downtime, Free-to-play


Fans of the free-to-play MMO Archlord were probably less than thrilled in September, when the game's North American and European hosts lost the rights to the game. Codemasters was "unable to renew a license agreement" and had to shut down their servers for the game, with players left only with the taunting promise of another distributor picking up the game in the near future.

The near future, however, is apparently right now, with Webzen having returned the game to operation in North America and Europe. The game has also been updated with the Swashbuckler class, an all-female close-melee combat class that sports rabbit ears. (We're not sure if comparisons to the viera were intended, but they seem largely inevitable and perhaps suitable.)

In addition, Webzen is offering a transfer service for all former players of the Codemasters servers, with the transfer scheduled to complete on the 14th of October and offering a small amount of in-game money as an incentive -- that is, the money usually reserved for microtransactions. If you're a fan of the game, this is pretty unambiguous good news. If you aren't, well, now you have a chance to play it again one way or the other, which is always a good thing.

[ via Kotaku ]

Champions Online updated: A rough upgrade

Filed under: Bugs, Patches, Server downtime, News items, Champions Online


Capping off the first month for Champions Online, a fresh update this-morning has brought in quite a number of changes, fixes and enhancements, but more than a few teething problems.

The patch ran a half-hour overtime, and seemed initially fine. Unfortunately within a half-hour of going live, the character selection service stopped responding, and players were abruptly disconnected from the game servers. At 6:40AM Pacific, a notice went up indicating that Cryptic hoped to have the servers back up in approximately one hour.

That didn't happen, and things blew out another hour, and while servers were reported to have been restored by 8:30AM Pacific, the live servers crashed again almost immediately.

Looking for WAR? Blame the ISP!

Filed under: At a glance, Fantasy, Server downtime, Warhammer Online


If you're wondering why the Warhammer Online main website isn't working (click the link for yourself to find out), or why you may be having connectivity issues with the game, it's because their ISP just did something they didn't want to happen.

Mythic Entertainment (not like you can reach that website either, right now) is aware of, and on top of, the issue. Currently players are unable to connect to the patcher servers, meaning that new players will not be able to get back into the game until these issues are fixed.

In the mean time, until everything comes back online, all pertinent data on the status of Warhammer can be found through Andy Belford's Twitter account, @Andy_Mythic. He'll keep players apprised of the situation until the main website can be brought back online.

EVE Online API sends apps offline

Filed under: Sci-fi, EVE Online, Bugs, Server downtime, News items

As many EVE Online players likely already know, Tranquility's server hamsters decided to take an unscheduled nap yesterday, causing the entirety of New Eden to grind to a screeching halt. While we're glad to note that the servers came up some time later without any major problems, the forums and API remained offline until this morning's regular maintenance at 7:00 AM Eastern. While the folks at CCP were able to get the forums back online and working without incident, they opted to leave the API offline today while they're trying to figure out what happened. Better safe than sorry, we think.

For those of you who are occasional EVE Online players (are there really such beasts?) you'll notice the API shutdown in terms of changes not tracking properly in EVEmon, Capsuleer, or any other external programs that make calls to the API to pull your character information. The hope is that full functionality will be restored after tomorrow morning's regularly scheduled daily downtime. If not, might we suggest breaking out some chocolate covered espresso beans for the server hamsters?

Archlord to transition from Codemasters to Webzen

Filed under: Fantasy, ArchLord, Business models, MMO industry, Server downtime, News items, Free-to-play, Legal

Codemasters, while best known for running Lord of the Rings Online in Europe, was never a one-trick pony. While many people have been adventuring through Middle Earth, a brave few gamers were still calling the realm of Chantra, the continent of the archlord, their home. Sadly, however, all things must come to an end as Codemasters will be shutting down their service for Archlord.

However, this is not a game sunset, but a game transition. Codemasters has failed to come to an agreement with NHN, the Korean developers of the game, to continue their service. NHN has transferred operation over to Webzen instead of Codemasters. If the images of Huxley and Soul of the Ultimate Nation just popped into your head, then you have indeed remembered the correct Webzen.

This transition will move all character data over to Webzen's servers, making Webzen the go-to spot for almost everything Archlord related. What hasn't yet been confirmed is if item data will be transported with the characters as well.

Archlord
has shut down new account creation until October 2nd, when everything will be transferred over to Webzen. For the full details of the transfer, or if you want to make a new account, check out Webzen for all of the gritty details.

[Thanks, Adam and Doran!]

Planet Calypso, formerly Entropia Universe, converts to CryEngine 2

Filed under: Entropia Universe, Business models, Economy, Events, in-game, Game mechanics, Launches, MMO industry, Patches, Server downtime, News items, Virtual worlds


In just two days, Planet Calypso, formerly Project Entropia and Entropia Universe, will be shutting down for a major patch of epic proportions. The game will be undergoing a graphical refit, moving from their old graphics engine to the new CryEngine 2 -- the same engine that powers Crysis and upcoming virtual world Blue Mars. Old and busted, meet the new hotness.

The new version of the client, version 10, is now available for download before this whole conversion process takes place. The servers will be shut down on Sunday night/Monday morning at midnight UTC as version 10 is deployed to the servers. The servers will be unavailable for a few days, as the First Planet Company does a full diagnostic on the servers to make sure everything is good to go.

Pirates of the Burning Sea introduces skirmish system and treasure hunts

Filed under: Game mechanics, Patches, Server downtime, News items


By the time this post goes live, Pirates of the Burning Sea should be updated to build 1.15: "Black Bart's Gold", across the North American, European, and Australian servers. Black Bart's Gold (which introduces treasure hunting to the game) is a continuation of the Black Flags and Dread Saints story arc, which will also bring both new and altered game mechanics to PotBS. We've mentioned a few of the changes that are coming to Pirates of the Burning Sea, namely skirmish warfare and a sweeping change to loot drops. These are only a few highlights of what Black Bart's Gold will introduce to the game. The full patch notes give a much more complete picture of what build 1.15 brings, including two new ships -- the Poseidon (level 50) and the Alymer (level 1).

Pirates of the Burning Sea community manager Rhaegar gives a timetable for the expected server downtime: "We will be upgrading our North American, European & Australian SOE live servers to build 1.15: Black Bart's Gold during the usual maintenance window (1:30am - 5:00am Pacific / 9:30am - 1:00 pm British Summer Time) on Wednesday, May 27th."

Update: Rhaegar writes -- "We have unfortunately had to delay the patch until tomorrow. It will happen during the normal outage window of 1.30am-5.00am Pacific (9.30am-1.00pm BST). We apologize for any inconvenience caused."

EVE Online extended Thursday downtime to bring numerous fixes to game

Filed under: Sci-fi, EVE Online, Forums, Game mechanics, Patches, Server downtime


CCP Games has announced that EVE Online will be patched to Apocrypha 1.2 on Thursday, May 14, and will require extended server downtime. Downtime is expected to last from 05:00 GMT to 12:00 GMT. The game's official forums will be unavailable for at least part of the downtime, CCP states.

The sheer number of changes being made to EVE Online with this patch -- some minor, others major -- is beyond the scope of this post. However, there are a few significant aspects of Apocrypha 1.2 we'd like to point out for our readers:

Atlantica Online running bonus XP weekend with 'thank you' gifts

Filed under: Fantasy, Server downtime, News items, Free-to-play, Atlantica Online


The popular free-to-play MMO Atlantica Online from NDOORS Interactive ran into difficulties with their extended server downtime earlier this past week. However, any player outcries over this haven't fallen on deaf ears. NDOORS states, "Even through the delays, you stuck through it with us, and for that we want to thank you the only way we know how - through bonus experience time!"

All players are currently receiving a 150% experience bonus which will last all weekend, ending on Sunday April 26th at 11:59pm PDT. NDOORS Interactive adds, "As an additional 'thank you', we'll be sending all logged-in players an Artisan's Cube at 1pm PDT on Saturday, April 25th, and Sunday, April 26th. This box will give you the choice of some Skill Decrease Books, Waters of Life, Growth Vials, Secret Vials of Potential, or several scrolls." If you haven't given this particular game a shot in the past, the 150% XP bonus weekend sounds to us like an ideal time to see what Atlantica Online is like.

Gaming blog Imaginary Cogs focuses on MMO operations and server technology

Filed under: MMO industry, Server downtime


There's a fair number of people out there blogging about their preferred massively multiplayer online games as well as the industry itself, and more all the time it seems. One area that isn't covered very often, however, is MMO operations, largely because it's something many bloggers have little direct experience with. However Bryant Durrell from Imaginary Cogs certainly does.

In the month since Durrell first started writing Imaginary Cogs he's offered up an industry insider's perspective on topics ranging from server technology to the ops that keep our games running, tapping his past work experience with Vivox and Turbine. Durrell's blog is a peek behind the curtain into how massively multiplayer online games operate. If you've ever been curious about the tech that powers massively multiplayer online games and how it's used, you might want to check out Imaginary Cogs.

[Via Zen of Design]

Turbine shuts down servers/forum for problems once again

Filed under: Fantasy, Asheron's Call, Dungeons and Dragons Online, Lord of the Rings Online, Forums, Server downtime


Server maintenance is common in many MMOs, and it's something we seldom report on at Massively. Usually, by the time a post would be written, linked, scheduled and posted, the server maintenance would be done, or the problem would be fixed. This doesn't exactly seem to be the case with Turbine lately.

For several weeks, many of Turbine's servers have experienced problems, whether it be with Dungeons and Dragons Online, Asheron's Call or Lord of the Rings Online. In today's latest downtime, the rubberbanding or "invisible wall" problem has been running rampant in LotRO, causing the servers to be taken down and curiously enough, the forums to be locked down with a special status message, according to a recent Turbine Twitter message. Rest assured though that the dev team is on the case, and hopefully these issues will be completely resolved soon. What can you do while you wait? Why, read our LotRO Lore articles, of course!

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