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Why RMT won't go away

Filed under: Business models, Culture, Economy, Exploits, Opinion


"Companies should just stop gold farmers." It's a consistent complaint in many games, with "gold" replaced by your game's currency of choice. As complaints go, it's right around "somebody should do something about all the problems" in terms of overall utility, but heck, no one likes the practice and it should just be eliminated, right? Well, as Scott Jennings has pointed out recently, it's not quite that easy.

As Lum points out, there are several common misconceptions about the entire process. Among them are the idea that the game company doesn't step in because they're getting kickbacks, which is pointed out to fail the simple test of Occam's razor. When developers want to get more money from an existing game, there are usually better ways to run it, such as the Champions Online model or the Dungeons and Dragons Online approach. He also tackles the infamous statement that the farmers are paying customers and therefore the company has even less incentive to stop them.

So if everyone hates RMT, why is it still around? The article briefly touches upon it, but We Fly Spitfires had a recent post that articulates more specifically: more people buy gold than would necessarily admit it. Since no one will admit to it, no one ever asks, and as a result there's a large culture of silence that publicly despises it and privately takes part. In short? As long as there's a customer base, the farming will continue. Food for thought all around.

Champions Online previews Nemesis Confrontation

Filed under: Super-hero, Events, in-game, Patches, Previews, News items, Champions Online


What's more dangerous than an interdimensional prison in which malevolent creatures of immense power plot the destruction of the entire Champions Online world? That same prison being taken over and used as a lair by your hero's Nemesis and the dangerous Shadow Destroyer. After hints and the surprise playtest event, the official site has unveiled a preview of the upcoming Nemesis Confrontation, which looks like an interesting jump forward in the content offered by the game.

Obviously, the Lair in question is the highlight of the update, which features combat against alien gladiators as well as a collection of powerful villains. There are other rewards to be earned as well, however -- ranging from a number of different hero enhancements to costume pieces in the vein of the enemies fought within the lair. If you can't wait to run the lair in order to get the costume pieces (perhaps you have a perfect character concept to start with), the preview promises that they will also be available in the C-Store. Champions Online isn't going to make players wait long for the event, either, as it's launching on the 24th. It should give players quite a bit to be thankful for -- when they're not battling extradimensional alien gladiators, at least.

Get your Kung Fu on in City of Heroes

Filed under: Super-hero, City of Heroes, News items

Do you sometimes wish that when everybody is kung fu fighting they didn't all look so alike? NCsoft seems to feel the same way, because they've now made available the City of Heroes Super Booster IV: Martial Arts for ten bucks. Yes, now when you're fighting foes with malicious martial intent you'll look "spiffy" and whatever other adjective you feel like tossing into the equation. The booster comes with more than costume pieces, however. It also contains ninja-theme costume change animations and a ninja running power. There's also two new emotes for roleplayers, who tend to be the biggest emote fans.

This makes the fourth booster pack since the original (or microtransaction bundle, if you like) for City of Heroes and you can bet there will be plenty more as long as these continue to sell. Our guess for the next addition? Mutants would be a safe bet; mutants or zombies.

Microtransactions and the splits in philosophy

Filed under: Business models, Culture, Game mechanics, MMO industry, Opinion


No one was expecting the current 900-pound-gorilla of the MMO market to throw its hat in the ring regarding microtransactions, but the fact that it's in the mix has forced a large number of people to take a look at the philosophies and patterns of the business model. Killed in a Smiling Accident recently put down some thoughts regarding the differences, explaining that World of Warcraft's model is, in their opinion, inferior to the one found in the equally-significant microtransaction model of Dungeons and Dragons Online. The former has a store consisting of fluff items with no equivalent in the game, while the latter largely puts forth offerings that can be obtained in the normal game if you want to take the time.

Of course, there's the obvious counter brought up in the comments: that it's better to have microtransactions selling something you can't otherwise get in the game. Simply take a look at Champions Online and the controversy over retcon pricing to see how the two can be better left untethered. Getting something unique is a nice bonus for a game you enjoy -- for example, look at the bonus costume packs that City of Heroes sells. However, with items on sale that can be obtained from gameplay, the game can feel a bit more disjointed. There's a case to be made for both sides, and with the free-to-play model gaining speed, it should be interesting to note where the majority of MMO players draw the line.

Are subscription game item shops the third Trammel?

Filed under: MMO industry, Making money, Opinion

We like to keep our ear to the blogging (under)ground here at Massively because we often find interesting ideas and perspectives on the MMO industry. For instance, Green Armadillo of Player vs. Developer (PvD) just made a bold yet insightful statement about subscription game item shops being the third Trammel. For those unfamiliar, Trammel changed the way most people played Ultima Online and could be considered a paradigm shift in the industry from "harsh" PvP-enabled MMOs to safer PvE.

It's no secret that the rise of microtransactions and MMO item shops (aka real money trading or RMT) are a big change in direction from traditional subscription based MMOs. However, it now seems we're seeing the line blur between the two. Dungeons & Dragons Online, Champions Online, and most recently World of Warcraft are all subscription-based MMOs with built-in RMT. Are we witnessing the birth of the third Trammel?

As for the second Trammel, PvD calls out WoW's solo quest system. Never in any previous MMO did players enjoy such easy soloability and it seems that every triple-A MMO since WoW has relied heavily upon the solo quest system. We think PvD may be on to something here.

PlayStation Home no longer a priority for Sony?

Filed under: Business models, MMO industry, Virtual worlds, Home, PlayStation Home

Opinions on PlayStation Home seem to differ -- it doesn't have the kind of flexibility and user created content that's made Second Life successful, but it does provide social spaces and content linked to the games and other media we enjoy. For others, like writers at our parent site Joystiq, it's a brave new virtual world where the fine art of Quincying can thrive.

Now that PlayStation Home has gained some traction with its install base and users are making microtransaction purchases, does Sony intend to develop the marketplace further? Not immediately, according to PlayStation Home's Pete Edwards. Edge Online quotes Edwards, speaking at the London Games Conference this week: "It's been a long road. We've proved there is a market out there and we've got a lot of people that spend a lot of time in [Home]. It's not a priority right now but there is a business model there."

[Via G4tv's The Feed]

Champions store getting new costumes, character slots and more

Filed under: Super-hero, News items, Champions Online


New costume pieces, additional character slots, retcons and more are all being added to the Champions Online C-Store this Tuesday. Using this exchange rate chart for Cryptic Points the price of a full retcon is $12.50, which isn't too high considering that a retcon allows a player to completely remake a character from the ground up. Costume pieces seem to cost around three dollars, which seems pretty reasonable considering that the Cyborg Beast and Epic Samurai are both rather impressive looking at that price. Lastly, buying four additional character slots costs the most at 1200 points -- which looks to be about $15 or so.

Overall, the pricing is lower than what we expected for costumes. Sure, the points system isn't ideal but generally speaking there's not a lot to be overtly upset about here.

Perfect World's Belliss discusses free-to-play business model

Filed under: Perfect World, Business models, Interviews, News items, Free-to-play

The concept of microtransactions is still relatively new to many of us in the western MMO world, but many Asian companies are already very familiar with it. That familiarity is opening doors for them to transition over to the western market more easily. Jonathan Belliss is the product manager for one of these companies, Perfect World International, and he spent some time talking about the challenges and advantages of the transition.

Belliss and Perfect World seem to stand out among the deluge of Asian based free-to-play games, and Belliss' outlook may well be partly responsible for this. He has quite a bit to say about game quality over quantity (especially given the current market saturation), player preferences in two very different cultures, competition for those microtransaction dollars, and the future of the free-to-play business model overall.

Belliss seems to have that all-too-rare ability to look at the pros and potential cons of a situation, to learn from others mistakes, and to see which direction the free-to-play/microtransaction model is likely to take in the future. It's an asset to Perfect World and makes the interview well worth the time spent reading.

Redefining MMOs: The massive money of microtransactions

Filed under: Culture, Economy, MMO industry, Opinion, Redefining MMOs


Let's face it - microtransactions are big business. Nexon has posted a 35% increase in revenue this last July. Large companies like SOE and Cryptic Studios have added cash shops to their games. It appears that the world has a growing appetite for little bites of gaming content goodness. The market now is turning those bits and bytes into the MMO equivalent of the candy bar - with profits that are starting to climb towards the candy heights as well.

The honest truth is that we've been shifting more and more towards the idea of microtransactions as a culture, not just as a genre. Sure, we've always been about getting more bang for our buck - who isn't! But the fact is that there were no structures to distribute entertainment as effortlessly and cheaply as we can get it now even just a few decades ago. The proliferation of personal computers, the Internet, and other advances in technology have turned us into a society that loves to consume only what it wants, when it wants, from almost wherever we want it. Considering the overall societal shifts, it only makes sense that our favorite type of games are now going where the money is.

CrimeCraft's digital download options and bonuses

Filed under: Launches, New titles, Crime, MMOFPS, CrimeCraft


CrimeCraft's launch date is just around the corner now, and if you haven't pre-ordered yet but plan on doing so, there really isn't a lot of time left! While the retail distribution of the game in North America and Canada is exclusive to particular stores (Best Buy for NA and Future Shop in Canada), there are a few choices when it comes to making a digital purchase. Future players will be able to buy and download the title from CrimeCraft.com, Direct2Drive (IGN), Steam and Best Buy Digital. All of the digital downloads come with a few in-game perks (different from each other), and all of them bar Steam offer some extras for pre-ordering. No matter which way you go, the suggested price of US$49.95 includes two months of premium subscription, including a ration of gold bars that are used for in-game microtransactions.

All of the information you need to know in order to make your choice is just past the break -- be sure to check it out if you plan on getting CrimeCraft digitally.

Matt Mihaly talks microtransactions and Earth Eternal

Filed under: Fantasy, Business models, Culture, Interviews, MMO industry, New titles, Free-to-play, Browser, Casual, Earth Eternal


It looks like we're not the only ones on the block to talk to Matt Mihaly, as Gamasutra has recently sat down with the Sparkplay Media CEO. The topic of the conversation: microtransactions.

Matt's no stranger to microtransactions, having utilized them back with Iron Realms Entertainment and their many MUD games. His talk with Gamasutra starts out focusing on how microtransactions can generate a very modest income, but mainly center on a small segment of the game's population paying the most to play the game.

Beyond microtransactions, Matt gives a few very interesting details about the development of Earth Eternal and how it reached the form it's in today. Did you know that originally Earth Eternal was going to be a hyper-violent and hyper-sexualized fantasy MMO before it evolved into the playful multi-race animal/fable theme? No? Then you might want to check out the full article, as there's more where that came from regarding the game's evolution.

Anti-Aliased: Microtransaction mayhem

Filed under: Super-hero, Business models, Culture, MMO industry, New titles, Opinion, Consoles, Champions Online, Anti-Aliased


You know, I would be quite amiss if I didn't take the time to weigh in on the microtransaction and subscription argument that has been going around town lately. It seems to be the buzz on everybody's lips.

For those of you not in the know as to what I'm talking about, here's the deal. With the upcoming release of Champions Online, Cryptic is taking a double-edged approach to generating revenue. The game is going to run on a standard subscription package, but it will also let players have the option of buying extra "account options" and costume pieces via Cryptic Points.

Now, some people feel as if this is a perfectly fine way to conduct business, while others find this system to be nothing more than price gouging and unnecessary. How do I feel? Well, jump the break and I'll give you my feelings on both sides of the argument.

Anti-Aliased: Microtransaction mayhem pt. 2

Filed under: Super-hero, Business models, Culture, MMO industry, New titles, Opinion, Consoles, Champions Online, Anti-Aliased


Plus, it's not like this has never happened before

Many complaints about this format seem to stem from the notion that this is a new practice. However, keen observers of the industry will note that this practice is absolutely nothing new.

The first introduction of this format is, amazingly enough, World of Warcraft. Name changes, server transfers, character re-customizations, and the eventual faction transfers are all a part of their suite of premium services. Perhaps you never thought about it because Blizz never used the dreaded terminology, but these are microtransactions. You're paying extra to take advantage of a service, even though you're paying for a subscription.

Over in another superhero fun land, NCsoft has been selling character costume packs, extra character slots, and other goodies all for premium prices in City of Heroes. Oddly enough, no one has rioted over the sale of wedding outfits and mystical armors, even when the magic pack comes with a brand new power that you otherwise can't get in-game.

"Microtransaction is a loaded word in our culture -- it makes people think of unfair item shops and poorly formatted 'free to play' games.'"

Lastly, the original subscription/microtransaction model -- Xbox Live. XBL offers all subscribers some pretty nifty services, like cross-network friends lists, cross-game communication, massive yearly updates, and the ability to play games online. But, it also pushes the sale of videos, music, game add-ons, and original games via the Xbox Live Marketplace. It may not seem like it, but this is the definition of the microtransaction model. You're paying a subscription to purchase more content.

So why all the angry?

Why Cryptic? Why Champions? Why does everyone lash out now?

First off, people are angry because microtransactions are coming with the game's launch, and that makes them visible. CoH added their microtransactions years after the launch. Xbox Live was originally just playing games online, adding in microtransactions after a few years of service. World of Warcraft followed the same trend, adding their "premium services" well after launch. Cryptic hasn't slipped them in later, under people's noses.

Another reason people are angry -- Cryptic called them microtransactions. WoW offers "services," XBL offers "content," and CoH offers "packs." Microtransaction is a loaded word in our culture -- it makes people think of unfair item shops and poorly formatted "free to play" games. That word alone has put many people off simply because it exists. I'll put money down and say that some of the naysayers didn't go on to do their homework regarding what Cryptic was offering.

But Cryptic isn't offering anything new. It's a shop of "services" like name changes, costume changes, and other account level data changers coupled with some silly cosmetic options. Plus, Cryptic has stated that anything that has an in-game effect can still be acquired in-game. Don't want to pay for the costume change token? Earn one in game.

Stop saying the sky is falling

It's not. You don't like it, then don't buy from it. This isn't anything extremely experimental or surprising. It's not price gouging if you don't actually pay for it. And it's not like Champions is going to ship with huge swaths of content missing, forcing you to buy items from the Cryptic Store to progress through the game. It's simply an option, nothing more.

Take advantage of the beauty of the system -- if you don't want it, don't pay for it.


Colin Seraphina Brennan is the weekly writer of Anti-Aliased who is paying for sparkling angel wings, if they're available. When she's not writing here for Massively, she's rambling on her personal blog, The Experience Curve. If you want to message her, send her an e-mail at colin.brennan AT weblogsinc DOT com. You can also follow her on Twitter through Massively, or through her personal feed, @sera_brennan.

DDO Eberron Unlimited beta now available to all active subscribers

Filed under: Betas, Fantasy, Dungeons and Dragons Online, News items


It's beta madness in the MMO industry all of a sudden! Both Global Agenda and Champions Online are running some major beta events this weekend, and we've gotten word that Dungeons and Dragons Online has some news on the beta front as well with Eberron Unlimited (often simply referred to as "DDO Unlimited"). The beta for Turbine's free-to-play version of DDO is now open to all active subscribers.

Turbine Senior Community Manager, Patience, writes: "We're pleased to announce that the DDO Unlimited Beta is now open to all players with active DDO subscriptions. If you have a paid DDO account in good standing you're no longer required to have a VIP key to access the Lamannia server or post on the beta forums! Your account will convert to VIP when DDO Unlimited launches."

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