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Massively Speaking Episode 81: RuneScape's Kelvin Plomer

Filed under: Podcasts, Culture, Opinion, Massively Speaking

Massively Speaking Episode 81 returns this week with Jagex's Community Management Team Manager, Kelvin Plomer, to discuss the company's community focus and their recent work with law enforcement on account theft cases. Shawn and Rubi also discuss this week's latest news, including the Guild Wars 2 trailer, Age of Conan's unlimited free trial and more!

Have a comment for the podcasters? Shoot us an email to podcast AT massively DOT com. Maybe we'll read your letter on the air!

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Read below the cut for the full show notes.

MMOrigins: Life's funny like that

Filed under: Real life, Culture, Opinion, Virtual worlds, MMOrigins

We all got started gaming somewhere. For a lot of people, it was the Sega Mega-drive, the Atari 2600 or the NES that signaled their first steps into gaming. For me, it was the Commodore Amiga, a machine that was more a complete home computer than a games console. It was on the Amiga that groups like Team 17, Ocean, Electronic Arts and Blizzard first really made their mark on gaming and it was a great time of innovation in the industry. I recall long nights spent playing Frontier: Elite II, scooping hydrogen fuel from the corona of a star or wormholing into deep space. Another favourite that I still play occasionally was K240, an early space 4x game and still one of the best I've ever played.

It was the public domain market on the Amiga that really caught my attention. It's one thing to play a game, but here was the opportunity to make one and sell it via a page in CU Amiga magazine or a PD order disk. I've always been more interested in making games than playing them but being young with no programming experience, I was limited in what I could do. I tooled endlessly with the "Shoot 'em up Construction Kit" and "Reality Game Creator" packages, making countless primitive prototype games that only I ever played.

Jagex gets RuneScape fraudster arrested in the UK

Filed under: Exploits, News items, Legal


For quite some time now cheating in an MMO generally only carried with it the repercussion of a virtual slap on the hand. Fake someone out of an item or two, and a GM might intervene, take the stuff and suspend your account. Do something against the terms of service and generally speaking, one might get an account ban. For many farmers and internet fraudsters, this really didn't seem to be much of a deterrent. Just start up a new account and off you go again, taking virtual items, breaking TOS/EULAs, or bilking people for money. Well, that is until now.

According to CasualGaming.biz Jagex Games Studio, not content to simply run the cheaters out of RuneScape, actually managed to successfully work with the Police Central e-Crime Unit in the UK to run down an online thief in the real world. The 23-year-old man was reportedly tied to a recent rash of account phishing scams according to an investigation, for which he was arrested. Furthermore, Jagex says that not only are they working with the PCeU overseas, but also with the FBI in the United States. Whether or not other MMO companies will follow this lead and start to chase down the Internet fraudsters plaguing their games for prosecution remains to be seen, but it's definitely worth reading the entire story for Jagex's side of things.

[Via PlayNoEvil]

Jagex cancels MechScape at significant cost, restarts anew

Filed under: Sci-fi, New titles, News items, Mechscape

Jagex CEO Mark Gerhard has indeed confirmed the cancellation of MechScape, although you wouldn't quite know it from his comments, which seem excited to be working on a different title with a new direction. This isn't the first time an in-development MMO has been rebooted in favor of a completely new direction, although Tabula Rasa at least kept its original name.

Why the sudden decision? According to Gerhard, MechScape wasn't able to avoid the same pitfalls of RuneScape. Of course, making such a move is going to cost Jagex millions, but their current financial success will be shouldering the weight. The new game -- known as Stellar Dawn -- should be coming in 2010 and will be based on the MechScape graphics engine.

The big changes planned for Stellar Dawn are content and combat focused, although no specifics were given by Gerhard. It's a bold move, no doubt, and sometimes this industry favors such decisions -- other times it punishes them significantly. Whether you look at this as stalled (Tabula Rasa) or prolonged (everything Blizzard) development, you have to admit it creates a notable amount of interest in Jagex's 2010 game.

Jagex comes in 22nd on the Sunday Times Tech Track 100 list

Filed under: MMO industry, News items, Runescape, Free-to-play, Browser


With the hugely successful RuneScape in their stable, we've known that Jagex has been doing well for a long time now. They've already been recognized outside of the immediate gaming world on numerous occasions: Guiness World Records awarded RuneScape the title of the world's largest free-to-play MMO, and in 2008 the word RuneScape was typed into Yahoo! Search more than Lindsay Lohan and Naruto. The company's latest accolade comes via the Sunday Times Tech Track 100, where they were just ranked at number 22 on the list of the fastest growing private technology companies in the UK.

The Tech Track 100 report states that Jagex's sales have grown 84% a year for the last few years, from £5.2 million in 2005 to £32.3 million in 2008. This is the first time they've made it on to the list since the company was founded in 2001. Jagex CEO Mark Gerhardt made a statement about his company's achievement, sounding particularly proud (and rightly so): At Jagex we are passionate about the games we make and the technology we have created to develop and deliver our games; creating fun is just part of our DNA. Our values and passion have allowed us to grow one of the largest player communities in the world." The full Tech Track 100 list is available online in .pdf form.

[Via GamesIndustry.Biz]

Sony, Turbine, Jagex, Blizzard, and NCsoft named in patent infringement lawsuit

Filed under: World of Warcraft, EverQuest, Guild Wars, Lord of the Rings Online, Business models, News items, Runescape, Legal, Virtual worlds


It seems to be a World of Lawsuits (TM) recently in our industry. Bloggers are being sued for libel, NCsoft is being sued for patent infringement, Linden Labs is being sued for trademark violations, Turbine is suing Atari, and now five companies are all being sued over a patent dispute.

The Boston Globe has reported that Paltalk Holdings Inc. has filed a complaint in Texas against Sony Corp., Activision Blizzard Inc., Turbine Inc., NCsoft Corp., and Jagex Ltd. all for games that violate their patent on computers sharing data so that all users can see the same virtual environment. The games in question are EverQuest, World of Warcraft, Lord of the Rings Online, Guild Wars, and RuneScape (in order of the companies as named above.)

What makes this lawsuit different from the standard patent shakedowns that we've been reporting on is that the patent has already been successfully used in court. Paltalk has already sued, and won against, Microsoft.

New details surface about MechScape

Filed under: Sci-fi, Game mechanics, Interviews, MMO industry, New titles, Mechscape


Ever since Massively first learned of Jagex's sci-fi follow up to RuneScape at GDC 2009, a project codenamed "MechScape" -- and that it will be more than "RuneScape in space" -- we've wondered what to expect from the game. Jagex has given us a few hints though: four distinct species; choice of alliances which affect player adventures; and the potential for cloning, player-built vehicles, perhaps even spaceship construction.

There's now more info out there about MechScape through a Eurogamer interview with the game's Chief Designer Henrique Olifiers. Eurogamer's Rob Purchese learned just how different a spin on MMOs MechScape might be. Olifiers said, "From the beginning we didn't want to make another RuneScape: it can't be another fantasy game, so no more elves... no more orcs, no more dragons." This sci-fi game will not share some of the standard MMO game mechanics we've come to expect.

Jagex lets out a small bit of information on their upcoming title, Mechscape

Filed under: At a glance, Sci-fi, Game mechanics, New titles, Browser, Mechscape


Getting Jagex to even speak the name Mechscape is hard enough in itself, but Kieron Gillen was able to glean some facts from the Jagex staff at the recent DEVELOP conference in Brighton.

While Gillen's Rock, Paper, Shotgun piece centered mostly on Jagex's newest website, FunOrb, and their dedication to retro gaming, he was able to sneak in a few questions and learn a few key facts about Jagex's next browser-based MMO. Mechscape is not Runescape in space, but more of an evolution of "How can we avoid past mistakes?" One of the mistakes that many developers make is putting fantasy MMO mechanics into a sci-fi setting according to Henrique Olifiers, the head of Mechscape.

"The reason why many Sci-fi MMOs haven't worked is because they're fantasy games dressed up to look like Sci-fi games," said Olifiers to Gillen.

To this end, Mechscape has turned to sci-fi titles such as Ascendancy and Masters of Orion for inspiration in regards to their game mechanics. In addition, Mechscape will not be featuring experience points or levels, much like another game we just talked about.

Olifiers has stated that Mechscape is in the final polishing phases of development, but he will not put a date down on the game just yet, citing the age-old, "It will be done when it's done."

Jagex CEO Mark Gerhard discusses future of free-to-play on consoles

Filed under: Fantasy, Business models, Interviews, MMO industry, Runescape, Free-to-play


The free-to-play MMO business model as it presently stands in North America and Europe is still strides behind what exists in Asia, but F2P is clearly making inroads in the West. What's less clear is how the free-to-play business model will evolve in the coming years. We've come across an interview with Jagex CEO Mark Gerhard conducted by Rob Crossley for Develop, which points to a few directions that free-to-play may take.

It's safe to say Gerhard knows a fair amount about the state of free-to-play games; RuneScape boasts millions of players and is a major success story with this business model. Gerhard specifically highlights his views on bringing free-to-play MMOs to consoles. Technological hurdles aside, Gerhard focuses on the business model applied to consoles and the industry's resistance to the concept of truly free-to-play titles appearing on Wii, Xbox 360 and PS3. You can read up about F2P meeting console MMOs in the Develop interview with Jagex's Mark Gerhard.

RuneScape art director on the Zanaris redesign

Filed under: Fantasy, Runescape, Free-to-play, Browser


RuneScape is a game with a long history and one that's attracted millions of devoted fans over the years. That said, we think most would concede that RuneScape was getting a bit long in the graphical tooth. Improving RuneScape's graphics seems to be a priority for Jagex Game Studios from what we've read in the latest dev diary by the title's art director Mod Joe.

He writes about the redesign of the fairy area Zanaris, originally 'just a standard brown dungeon' which was later revamped to be blue, yet still didn't convey the 'magical' look the designers wanted. The first dev blog on the Zanaris improvements (of which two more are to follow) focuses on the concepts that needed to be re-worked, from the look of the fairies themselves to the environment they populate. Have a look at Mod Joe's development diary for more on the ways Jagex has worked to improve the look of RuneScape.

GDC09: What Jagex has in store with MechScape

Filed under: Sci-fi, Events, real-world, Interviews, MMO industry, New titles, Massively meta, Massively Interviews, Massively Event Coverage, Mechscape


We've been hearing some new info this last week concerning Jagex and their latest MMO project. The company has enjoyed wild success so far with their free-to-play browser-based MMO RuneScape, and they hope to replicate that success with their sci-fi project entitled MechScape. We had the opportunity to sit down with a few members of the company's top development team for an interview during the Game Developers Conference in San Francisco to discuss this new project and the current state of the company.

So what is MechScape? Well, first off, it's important to note that MechScape is not the game's name, only the project's code name. It is a sci-fi MMO project that has been in development since 2006. Although it will be running on the RuneScape HD engine, Jagex is very determined to point out that this game will not simply be RuneScape in space. It will have its own mechanics, its own storyline and a planet-based, non-linear game experience unlike anything they've tackled before.

Jagex looking strong for 2009

Filed under: Fantasy, Business models, News items, Runescape, Free-to-play, Browser, Virtual worlds, Mechscape


Jagex, the developer of the popular free-to-play browser based MMO Runescape, is looking very good as they enter into 2009 with two of their best quarters behind them and a brand new game ahead. RuneScape has already been hailed as the largest free-to-play game in the world by the Guinness Book of World Records, featuring 1 million paying players and 5 million free players.

Besides giving Blizzard a run for "which company could fill a pool with money and swim in it," Jagex is also preparing a brand new MMO game, set in the confines of science-fiction and giant robots. MechScape, as the project is currently known, will feature deeper gameplay than its fantasy cousin to target a brand new audience. MechScape will be based from RuneScape's technology and will feature graphics of a higher caliber than RuneScape HD. You can look for much more information regarding this project in our GDC interview with Jagex, releasing tomorrow.

Jagex CEO tackles over nine thousand email questions about RuneScape

Filed under: Fantasy, Business models, Forums, Game mechanics, MMO industry, Runescape, Free-to-play, Browser


Recently, the folks at Jagex had outlined their newest visions for the future of their free-to-play, browser-based MMO RuneScape. Afterwards, they encouraged any questions from the community, to get a better feel for what the players want or may be most concerned with. Little did they realize that they would receive nearly ten thousand questions from fans of the game.

So on the official RuneScape forums, they took 130 of the questions and answered them the best they could in a post that has reached 125 pages of responses so far. Some of the questions are game-related, but most in this batch are company-related. Jagex didn't simply answer the easy fanboy mail either, as you can see in even the first few responses. Check out the complete Q&A post by Mark "Mod MMG" Gerhard (and the 125-pages of responses!) as well as the newest Q&A follow-up concerning the Wilderness and real-world trading.

First steps into the RuneScape experience

Filed under: Fantasy, Reviews, Opinion, Runescape, Free-to-play, Browser


The MMO section of Eurogamer covers most of the big titles on the market, but one that's less-focused upon by their writers is Runescape which, despite its long history, is still running strong today. Eurogamer's Jon Blyth was tasked with jumping into RuneScape and writing about his experience as a new player.

Blyth walks the reader through Tutorial Island, the early quests, but laments how difficult it was to make friends. He writes: "I've never had a problem with this before. I'm a charming sod, my amiable winking could win over the most fundamentalist terrorist. But RuneScape is beyond my skills. Every 'hi' was ignored. When I did get a response, it was quick and efficient. From my limited experience, it's a brutal and lonely world for the low-level adventurer." Ultimately, Blyth was left with a conflicted view of the game. In his own words, it got under his skin and left him wanting just a bit more despite its flaws, but the game's graphical limitations and controls proved to be a limiting factor in how much he enjoyed the RuneScape experience.

Do we have many RuneScape players among our readers here at Massively? If so, what is it about the game that has kept you playing over the years?

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